In pretty much every situation there are at least two roads one can take: that of kindness and the other one. Call it negligence, rudeness, hatred even, it’s the one where the other person doesn’t matter.
One of my friends recently told me that she found it satisfying that going to the shop, the cashier thought the lemon my friend was buying was a lime. There was about 25p difference between the two so my friend let her made that mistake.
It’s not a significant thing in the big picture, is it?
No, it’s not. But still, it wasn’t the right thing to do. My friend didn’t pay for that lemon. Maybe the supermarket paid for it, maybe the cashier had to. We’ll never know. But wouldn’t it have been kinder to let the cashier know she’d made a mistake and let her correct it? It’s not about the amount of money involved: it’s about the general direction of that action.
There’s always a point in time when consciously or subconsciously we make that decision at the crossroad: is it gonna be the ego or the universal good?
Being unkind never “just happens”. There always are other options. We might not wanna consider them but they’re always there. No excuse. It’s our decision. Every single time.